Do CrowdRiff galleries meet accessibility standards?
Yes, CrowdRiff galleries are compliant with WCAG 2.0 AA standards and also meet ADA and AODA accessibility guidelines. This ensures galleries are usable for a wide range of users and assistive technologies.
Do galleries impact website load speed?
CrowdRiff galleries are designed to load fast and efficiently.
Galleries load asynchronously, meaning they don’t block other page content.
The average gallery load time is approximately 300 milliseconds.
We optimize performance by:
Compressing all images to significantly reduce file size while preserving visual quality.
Resizing images dynamically to match how they appear on the page. For example, a 1920×1080 image displayed at 480×270 will be delivered at 480×270.
Detecting screen pixel density and serving the best image version for each device, including higher-resolution images for retina displays.
Do galleries affect SEO?
CrowdRiff galleries can positively support SEO when used correctly.
Galleries help increase engagement and time on site, which are positive SEO signals.
To minimize performance impact, galleries are optimized to load only when needed:
Images and videos are size-optimized.
Assets begin loading only when the viewer scrolls close to the gallery.
Galleries are cached, so repeat views load faster.
Adding alt text to photos and videos can further improve SEO. You can do this by adding a description to each asset in your gallery.
How do I upgrade or archive my galleries in bulk?
You can move your galleries from the Classic experience to the new one in a single flow. Enter it by clicking "Review galleries" in the banner at the top of your gallery list. Each gallery comes with a suggested action (Upgrade or Archive) that you can accept as-is, adjust, or Skip to decide later if you're not ready to make changes.
❗Heads up:
Your embed codes stay the same, so upgrades take effect on your website automatically.
You can preview any gallery to compare the Classic and upgraded versions before applying.
If your Classic galleries use randomized order, custom asset sizes, or Brand colour syncing, these settings carry over during the upgrade.
No changes take place until you click Apply in the flow.
What does the flow show for each gallery?
For every gallery, the flow surfaces the details you need to make a decision:
Settings that won't carry over: custom JavaScript, multiple CTAs per language, mobile layout, and mobile asset size
Last edited: the last time the gallery's settings changed or assets were added or removed
Last engaged: the date of the most recent pageview
Last accessed URL: the URL the gallery was embedded on, based on the most recent pageview
Click any gallery to preview the changes before upgrading, toggling between the Classic version and the upgraded version.
The flow prioritizes upgrading as-is, so changing settings isn't available within it. To make changes, complete the upgrade first, then edit the settings for the specific galleries you want to update.
How are the suggested actions decided?
Each gallery defaults to a suggested action:
Upgrade: the gallery has received pageviews or been edited in the past 12 months, or was created within the last 30 days.
Archive: the gallery has received no pageviews and hasn't been edited in the past 12 months, or has 0 assets.
How do I upgrade a single gallery instead?
You can also upgrade galleries one at a time from the Galleries page:
Select the gallery you want to upgrade.
Review the gallery preview in the new platform.
Click Upgrade when you're ready.
❗Heads up:
Each gallery's settings carry over to the matching settings in the new gallery.
The gallery is no longer accessible in the Classic platform.
The upgrade applies everywhere the gallery is embedded, with no changes to the embed code required.
CTAs auto-migrate, choosing the best-performing CTA per language when an asset has more than one.
How do I know which galleries need upgrading?
Galleries that haven’t been upgraded are marked with a yellow exclamation icon in grid view.
What changes should I review before upgrading?
Before upgrading, you’ll see a preview of how your gallery will appear in the new platform. Review the following changes carefully:
Layout: Vertical-grid layouts convert to horizontal-grid layouts.
Full-screen view: Asset details display beside the asset instead of below.
Smart galleries: Smart galleries convert to regular galleries with Randomize assets enabled.
Asset sorting: Classic sorted by the date the asset was created; the new experience sorts by the date the asset was added to the gallery.
CTA display: If an asset has multiple CTAs, only the top-performing CTA per language is displayed. Classic showed CTAs as a full-width button at the bottom of the asset; the new experience displays a bottom-left button sized to the CTA label.
Grid hover: The drop-shadow on asset hover is more subtle than Classic's darker, full-tile shadow.
What happens if I don't upgrade by the deadline?
Galleries not upgraded by the December 1 sunset date will be automatically archived and become read-only.
Auto-archived galleries stay live on your website and retain all their Classic settings, even after Classic is no longer available.
If you need to make edits, you can still upgrade an archived gallery at any time after December 1.
Are there asset limitations after upgrading?
Yes. When adding assets to an upgraded gallery, you can only select assets that:
You own.
You have received usage rights for.
You have manually marked as approved.
Need more help?
If you have any other questions, feel free to send us a message!