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Webinar Recap: Inspiration Showcase

Carm Ang avatar
Written by Carm Ang
Updated over 3 weeks ago

Key Takeways

Showcase Functionality

  • Features dozens of examples, with new ones added weekly.

  • Examples include creative campaigns, filterable by "tactic focused" (e.g., visitor guide) or "thematic collection" (e.g., food and drink, CrowdRift features like galleries).

  • Designed to be easy to browse, shareable, and actionable, each showcase card includes:

    • A visual overview

    • “How-to” steps for recreating the campaign

    • Tips from the destination team

  • New examples are added weekly.

Featured Examples

  • Tourism PEI's Reels Gallery. Creative use of vertical video for storytelling, tapping into user-generated content (UGC) without a dedicated TikTok account. This page became one of their most visited and highly engaged pages.

  • Visit Lake County's Road Trip Bingo Campaign. An interactive game to encourage visitors to explore lesser-known partners and collect UGC through a collector link and hashtag. It helps fill gaps in their visual library.

  • Visit Eau Claire's Outdoor Experience Pass. A free mobile pass leveraging interactive maps to guide locals and visitors to outdoor adventures. It includes a reward system for checking into locations and partners with local businesses for discounts. Features an impressive vertical reels gallery and map integration.

  • Ottawa's Science and Tech Museum's On-Site QR Code/Collector. A "lower effort strategy" to bridge online and offline engagement by using QR codes on physical signage to drive visitors to a collector link for content submission, boosting visibility and engagement while on-site.

  • Visit Rapid City's Photo Contest. An annual January photo contest that consistently brings in over 600 UGC photos and videos, providing a significant boost to their visual library without high sourcing costs. It's a key strategy that the community anticipates.

  • Visit Jacksonville's Accessible Spaces Campaign. A dedicated landing page spotlighting accessible spaces for visitors with disabilities, rooted in their mission of inclusivity. They partnered with a local ambassador and use a collector link to gather rich assets from locals experiencing the city.

Trends Discussed

  • Promoting Off -Season Travel. Visit Oceanside's "Season of Swellness" campaign is a strong example of off-season promotion. The campaign uses an immersive, visually rich experience, incorporating multiple galleries to showcase diverse content from family-friendly ideas to budget-conscious options.

  • Food & Drink Highlights. Shenandoah's Margarita Trail is a great example of a niche food and beverage focused experience. It features both alcoholic and non-alcoholic options (a growing trend!) and uses CrowdRiff maps to guide visitors along the trail.

  • Building Visual Libraries. DMOs are becoming more intentional about building out their visual libraries with a thoughtful mix of UGC, creator content, and professional photography. There’s a clear focus on balancing authenticity with a polished aesthetic. A great example of this is VisitLEX.

  • Hashtags vs. Captions. Hashtags are still helpful for encouraging content creation and social sharing, especially when used as a call to action. But when it comes to discovery and long-term value, SEO-rich, natural language captions take the lead. Social platforms are leaning more into AI and contextual search, so writing in a way that mirrors how people speak and search is key. (Shoutout to Hannah V. for the great question!)

Next Steps

  • We want your feedback! Let us know what content you'd love to see: [email protected].

  • Submit your campaign: Share results, lessons, and ideas to help inspire other destinations.

  • Join our next webinar 🗓️ July 23! We’ll cover exciting new DAM features, CTAs, and platform updates.

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