Feature | My visuals | Media Hub |
Syncs between classic and new experience | ❌ | ✅ |
Organization structure | Folders: Holds folders and assets | Folders: Holds albums Albums: Holds ready-to-use assets 1 level of albums under folders |
Drag and drop to organize | ✅ | ✅ |
Share links | ✅ Folders | ✅ Albums |
Share links UI | New experience-style share links | Classic-style share links |
Access permission options | View only and View and download | View and download |
Expiry date | Expired link disables access, folder remains in library | Expired link deletes the album, which causes the link to return an error. |
Do I need to upgrade or migrate my Media Hub to the new experience?
No. Media Hub automatically syncs across the classic and new experience. Any updates you make to folders, albums, or assets will appear in both.
Why does My Visuals require an upgrade but Media Hub doesn’t?
The upgraded My Visuals (DAM) introduces unlimited folder levels, which aren’t compatible with the classic version—hence the need for a migration. Media Hub, however, already supports syncing and will support deeper folder structures in the future without requiring an upgrade.
Can I upload assets directly to a Media Hub album?
Yes! You can upload directly from either My Visuals or Media Hub. During upload, you can select one or more My Visuals folders and/or Media Hub albums. If no album is selected, assets will only appear in your main library and My Visuals.
Why can I only add rights-approved assets to Media Hub albums?
To ensure compliance, only rights-approved assets can be added to Media Hub albums. Expired assets are also hidden from the public Media Hub automatically.
Need more help?
If you have any other questions, feel free to send us a message!