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How do I create and manage Media Hub folders and albums?

Use folders and albums in the new Media Hub to organize, manage, and share curated collections of visual content—all from one streamlined experience.

Carm Ang avatar
Written by Carm Ang
Updated over a week ago

What’s the structure of Media Hub?

  • Folders hold albums.

  • Albums hold assets.

  • Each album can be shared publicly or privately.

  • All actions sync between the classic and new experience.

How do I access Media Hub?

  1. Click Media Hub from the navigation menu.

  2. Use the internal view to manage your content.

  3. Click View to open the public portal. This is where you customize branding and copy your public share link.

  4. Use Edit Settings to manage access permissions.

How do I create folders or albums?

  1. Click the Add button.

  2. Choose to create a folder, album, or upload assets.

  3. Folders appear in the left navigation.

  4. Albums display in the main grid view or inside folders.

Albums not placed in a folder will appear as “loose” albums in the main grid.

How do I organize folders and albums?

  • Drag and drop albums into folders.

  • Use the three-dot menu or right-click (in the grid or sidebar) for actions:

    • For folders: Add album, rename, delete.

    • For albums: Rename, move, share, delete.

How do I upload assets to Media Hub?

You can start an upload from either Media Hub or My Visuals. The flow is the same:

  1. Choose which My Visuals folders and Media Hub albums to upload into.

  2. Upload up to 50 assets.

  3. Add metadata, such as location, author, and usage rights.

  4. Complete the upload and review confirmation.

Can I add existing assets to Media Hub albums?

Yes! From My Visuals, find the asset(s) and click Add to from:

  • The asset thumbnail.

  • The asset detail page.

  • The bulk action bar.

You can choose an existing album or create a new one.

Can I move or remove assets from albums?

  • Move assets between albums to change their organization (they inherit the destination album’s permissions).

  • Remove assets from an album without deleting them from your library.

How do I search folders, albums, or assets?

Use the search bar in Media Hub to:

  • Find folders or albums by name.

  • Search assets using natural language or specific metadata (e.g., author, location).

How do I create and manage album share links?

  1. Open a Media Hub album > Click Share.

  2. Change access to “Can access” to generate a shareable link.

  3. Click Copy Link to share.

  4. Return to the share settings anytime to:

    1. Change access.

    2. Update or remove the expiration.

    3. Revoke access completely.

Need more help?

If you have any other questions, feel free to send us a message!

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