What content should I migrate first?
Start by deciding what you want to bring over right away:
Focus on high-priority assets for launch
Choose a simple folder structure or use a keyword-based naming system for easier searching
You can also use a mix of both, you’ll have flexibility to reorganize later
How should I organize my content?
Create a dedicated folder in your current DAM called "CrowdRiff" and place all the content you want to migrate inside. A few tips to clean up your assets before they move over:
CrowdRiff supports unlimited folder nesting (e.g., Folder > Folder > Folder > file.jpg)
No need for a perfect structure as assets can be reorganized post-migration
Filter your ready-to-use content by date range, then review, archive, or delete anything older than your chosen cutoff date
Filter content in My Visuals with the status Not ready to use, then review and request rights—or review and archive/delete
Set up a taxonomy system to keep assets consistent and searchable
How do I share files with CrowdRiff?
Choose your preferred transfer method:
Google Drive: Share an editor access link to your folder with [email protected]
Dropbox: Share an editor access link with [email protected]
No cloud storage? We’ll provide a secure SFTP option
What happens after I share my files?
✅ We’ll migrate your assets within 5 business days
📩 You’ll receive an email confirmation once it’s complete
📅 Want training? Let us know so we can
What file types and metadata does CrowdRiff support?
Accepted file types:
JPG, PNG, WEBP, PDF, TIF, MOV, GIF, MP4, HEIC, 3GP, AAC, AVI, FLV, MPEG-2
Supported metadata (auto-imported if embedded):
Author Name
Keyword
Filename
Need more help?
If you have any other questions, feel free to send us a message!