What content should I migrate first?
Start by deciding what you want to bring over right away:
Focus on high-priority assets for launch
Choose a simple folder structure or use a keyword-based naming system for easier searching
You can also use a mix of both—you’ll have flexibility to reorganize later
How should I organize my content?
Create a dedicated folder in your current DAM called “CrowdRiff” and place all the content you want to migrate inside.
CrowdRiff supports unlimited folder nesting (e.g., Folder > Folder > Folder > file.jpg)
No need for a perfect structure—assets can be reorganized post-migration
How do I share files with CrowdRiff?
Choose your preferred transfer method:
Google Drive: Share an editor access link to your folder with [email protected]
Dropbox: Share an editor access link with [email protected]
No cloud storage? We’ll provide a secure SFTP option
What happens after I share my files?
✅ We’ll migrate your assets within 5 business days
📩 You’ll receive an email confirmation once it’s complete
📅 Want training? Let us know so we can
What file types and metadata does CrowdRiff support?
Accepted file types:
JPG, PNG, SVG, WEBP, PDF, TIF, MOV, GIF, MP4, HEIC, 3GP, AAC, AVI, FLV, MPEG-2
Supported metadata (auto-imported if embedded):
Author Name
Keyword
Filename
Need more help?
If you have any other questions, feel free to send us a message!