Where do I manage users and access?
In the Media Hub navigation, click Users to view:
All approved users
User groups
Access requests
This shows everyone who currently has login access to your Media Hub.
Can I require users to request access?
Yes. In Media Hub Settings, you can control whether users need approval before gaining access.
If turned ON:
Users must create an account and submit an access request before viewing albums or assets
If turned OFF:
Users can choose “Skip for now” and access the portal without approval
How do users request access?
Users create a profile with:
Name
Company name
Email address
Password
After verifying their email, they submit an access request and provide details about why they want access.
How do I review and manage access requests?
When a new request is submitted:
You’ll receive an email notification
A blue dot will appear in the CrowdRiff navigation next to Media Hub and Users
To review:
Go to the Access Requests tab
Choose to Approve or Deny the request
The Access Requests page keeps a history of all requests for reference, including approvals and denials.
💡Pro Tip
The Access Requests page keeps a history of all requests for reference, including approvals and denials.
When approving, you can assign the user to one or more user groups
Approved users receive an email confirmation
Denied users do not receive a notification
Where can I view and manage approved users?
In the All Users tab, you can:
See all approved users
Search by name, company, or email
Update user groups or
Delete a user to revoke access
Need more help?
If you have any other questions, feel free to send us a message!