What are the default album access options?
When you create a new album, you’ll set a default permission level:
Can View
Users can see the album
Must request approval to download specific assets
A Request Approval button appears in the album view
Each request is reviewed and approved one asset at a time
Can View and Download
Users can see the album
Can download any assets without needing approval
A Download button appears for each asset
You can set your default access level in Media Hub Settings, and update it for individual albums later.
Can I restrict access to specific user groups?
Yes. After creating an album, click the Share button to manage access:
By default, all approved Media Hub users will inherit the default access level
You can override this by assigning the album to specific user groups with custom access levels
Example:
Press group: Can View (must request downloads)
Partners group: Can View and Download
Users not in a group assigned to the album won’t see the album at all.
What do users see based on their permissions?
Not in assigned group: Album is hidden
“Can View” group: Album is visible, assets have a Request Approval button
“Can View and Download” group: Album is visible, assets have a Download button
Can I share an album with someone outside Media Hub?
Yes! You can create a public share link:
Open the album and click Share
Go to the Public Link tab
Change link access to “Can Access” to enable sharing
Click Copy Link to share
❗Heads up
Anyone with the link can view and download assets, regardless of user group settings
You can set an expiration date for the share link
When the album expires, it’s permanently deleted—even for Media Hub users
Can I update or revoke a share link later?
Yes. Return to the album’s Share settings at any time to:
Change or remove the expiration date
Update access settings
Set link access to “No Access” to revoke it entirely
Need more help?
If you have any other questions, feel free to send us a message!