What changed in the navigation?
The platform is now organized into clearly defined sections, each mapped to a distinct part of your workflow. The new top-level navigation includes:
Library (default landing page)
Media Hub
Planner
UGC
Creators
Build
Settings
What's in each section?
Library
Library is now your home base when you log in. It houses your complete collection of owned and uploaded assets, including:
Ready to Use: a flat feed of everything you can use right now, across all sources
Uploads: assets you've uploaded directly to CrowdRiff
Approved UGC: rights-approved user-generated content
From Collectors: content uploaded through your Collector portals
From Creators: content delivered by your creators, organized by shoot
My Visuals: your folder structure for organizing assets
Why it matters: Ready-to-use content now lives in one place, organized by source. You no longer need to go to Discover to browse assets you can use right away.
Media Hub
Media Hub and its associated tools remain accessible from the nav, now consistently available no matter where you are in the platform.
Planner & Creators
Both Planner and Creators are now accessible directly from the main navigation, making it easier to move between sourcing visuals, organizing assets, planning campaigns, and creating content without switching tabs.
UGC
All user-generated content workflows are now grouped under UGC, including:
Discover
Saved URLs
Usage Rights
Advanced Rights
Instagram Replies
Managing the full UGC sourcing and rights process; from discovery to approval now happens in one dedicated space.
With this update, the Ready to Use tab has been removed from Discover. Ready-to-use UGC is now accessed via the Rights filter in Discover, or directly via the Approved UGC section in Library.
Build
Build centralizes the tools you use to create visual web experiences:
Galleries
Maps
Photo Walls
CTAs
Instead of hunting across the platform to start a new experience, you now have a single, dedicated section for web experience creation.
Settings
CrowdRiff settings are organized into five main areas. Open Settings from the main navigation, then choose the area you want to configure:
Account Settings: Manage your profile and team members.
UGC (User-Generated Content): Manage your connected social accounts and trackers.
Media Hub: Access your Media Hub settings and preferences.
Embeds: Configure custom CSS, analytics, and CTA language.
API: Create and manage your API keys.
How does navigation behave now?
Navigation is always visible. The nav is now persistent across the platform, including within Library and Media Hub. You no longer need to exit your current page to switch workflows.
Navigation is flexible. The nav is expandable, collapsible, and resizable so you can adapt it to how you work/
What other updates were included?
A "View all assets" toggle has been added to My Visuals.
What it does: Displays all your assets regardless of how they're currently organized
Why it's useful: Lets you apply standard filters like source or type across your entire asset library
Example: Toggle on "View all assets," then use the source filter to surface only your uploaded assets
A "View all assets" toggle has also been added to From Creators.
What it does: Switches between the default shoot-organized view and a flat list of all creator assets.
Why it's useful: Lets you browse across shoots when you don't need the shoot-by-shoot structure.
Why was this change made?
Marketing workflows aren't linear - you might start with a visual, a campaign brief, or a discovery session. The updated navigation reflects this by making it easy to move between every stage of your content workflow without losing context or reorienting yourself each time.
Need more help?
If you have any other questions, feel free to send us a message!